Erica Surpasses 2 Billion Interactions, Helping 42 Million Clients
Erica Surpasses 2 Billion Interactions, Helping 42 Million Clients More than 2 billion since 2018. That’s how many interactions Bank of America clients have had with Erica®, the most advanced and first widely available virtual financial assistant, since it launched. It took four years to reach 1 billion interactions, since which client engagement has surged, reaching a second [...]