United Way steps up as transportation options shrink

United Way of Martin County is responding to a growing transportation gap after state-funded grants supporting the Martin Community Coach program ended June 30, sharply reducing rides for seniors, people with disabilities and residents without other transportation options.

The sudden funding loss limited eligible riders who previously used Community Coach as often as needed for trips to work, medical appointments, grocery stores and other essential destinations. Initial service reductions allowed two round trips, or four one-way rides, per month.

Since then, restrictions have continued to tighten. As of Aug. 10, Community Coach rides are limited to Martin County residents age 70 and older traveling to medical appointments only, with eligible riders restricted to one round trip, or two one-way rides, per month.

United Way began coordinating transportation through Ride United within hours of learning that Community Coach clients had limited access to rides. The program helps connect residents with reliable transportation for essential needs, including medical appointments, employment, grocery shopping and other critical services.

For many residents, the reductions have created immediate challenges. Riders who depend on transportation to maintain employment, receive medical care or meet basic needs have been forced to miss work, delay treatments, cancel therapy appointments or absorb costs they cannot afford.

One of those residents is Henry, who works three days a week at Home Depot and relied on Martin Community Coach because he cannot drive. When his ride did not arrive one morning, his family began searching for another way to get him to work.

“Henry and I are grateful to United Way for bridging the gap for those in need in Martin County,” his mother said. “By helping us overcome this challenge, United Way has empowered Henry to maintain his employment. Working at Home Depot gives Henry so much more than a paycheck — it gives him confidence, purpose and a sense of belonging.”

“Transportation is easy to take for granted until suddenly it isn’t there,” said Carol G. Houwaart-Diez, president and CEO of United Way of Martin County. “When this gap emerged, we knew we had to do what United Way does best — bring people and resources together and respond to the needs of our community.”

United Way will continue working with community partners to identify solutions, connect residents with available resources and advocate for sustainable transportation options across Martin County.

For more information or to donate to Ride United, visit UnitedWayMartin.org/RideUnited or call the United Way office at 772-283-4800.

About United Way of Martin County

Since 1972, United Way of Martin County has been dedicated to creating long-term social change and providing support to residents. With a mission to improve education, financial security and health in Martin County, United Way invests in impactful programs that enhance quality of life and ensure everyone has the opportunity to thrive. To learn more about United Way of Martin County, visit UnitedWayMartin.org.


Treasure Coast Business is a news service and magazine published in print, via e-newsletter and online at tcbusiness.com by Indian River Media Group. For more information or to report news email news@indianrivermedia.com.